DAMPAK KUALITAS PELAYANAN PETUGAS LOKET TERHADAP KEPUASAN PASIEN RAWAT JALAN DI RSUD RATU ZALECHA MARTAPURA: THE IMPACT OF THE QUALITY OF SERVICE BY LOCK OFFICER ON SATISFACTION OUTPATIENTS AT RATU ZALECHA MARTAPURA HOSPITAL. Journal of Intan Hospital Administration , [S. l.], v. 1, n. 2, p. 54–60, 2024. DOI: 10.54004/jiha.v1i2.113. Disponível em: https://www.jurnalstikesintanmartapura.com/index.php/jiha/article/view/jiha12241420. Acesso em: 5 nov. 2026.