“DAMPAK KUALITAS PELAYANAN PETUGAS LOKET TERHADAP KEPUASAN PASIEN RAWAT JALAN DI RSUD RATU ZALECHA MARTAPURA: THE IMPACT OF THE QUALITY OF SERVICE BY LOCK OFFICER ON SATISFACTION OUTPATIENTS AT RATU ZALECHA MARTAPURA HOSPITAL” (2024) Journal of Intan Hospital Administration, 1(2), pp. 54–60. doi:10.54004/jiha.v1i2.113.